Payment Policy

Thank you for shopping with Roylia. This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding billing and order verification.

Accepted Payment Methods

Roylia accepts the following secure payment methods:

Visa

Mastercard

American Express

Discover

Diners Club

Apple Pay

Google Pay

Shop Pay

PayPal (if available at checkout)

Available payment methods may vary depending on your location and device.

Payment Security

Your security is our priority.

All payments made through Roylia are processed using secure, encrypted payment gateways that comply with industry security standards. We do not store your complete credit or debit card information on our servers.

Payment Authorization

When you place an order, your payment method will be authorized for the total purchase amount, including any applicable taxes and shipping charges.

Orders will only be processed after payment has been successfully authorized and verified.

Currency

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

If you are using an international payment method, your bank or card issuer may apply currency conversion fees or exchange rates beyond our control.

Order Verification

To protect our customers from fraud and unauthorized transactions, Roylia reserves the right to perform payment verification before processing an order.

If additional verification is required, our customer support team may contact you. Orders may be delayed or canceled if verification cannot be completed.

Payment Declines

A payment may be declined for several reasons, including:

Incorrect billing information

Insufficient funds

Card expiration

Bank security restrictions

Suspected fraudulent activity

If your payment is declined, please verify your payment details or contact your bank or card issuer for assistance before placing your order again.

Taxes

Applicable sales tax will be calculated and displayed during checkout based on your shipping address and local tax regulations.

Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.

If you do not receive a confirmation email, please check your spam or junk folder or contact our customer support team.

Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Depending on your financial institution, refunds typically appear within 5–10 business days after they have been processed.

For complete details, please refer to our Return & Refund Policy.

Pricing Accuracy

While we strive to ensure all pricing is accurate, Roylia reserves the right to correct pricing errors, cancel orders resulting from pricing inaccuracies, or issue refunds when necessary.

Customers will be notified if an order is affected by a pricing error.

Contact Us

If you have any questions regarding this Payment Policy, please contact us.

Business Name: Art Dreams LLC

Store Name: Roylia

EIN Assigned: 33-2170119

Home Address:
4901 Seminary Rd
Alexandria, VA 22311
United States

Company Address:
904 Woodson Rd A
Baltimore, MD 21212
United States

Phone: +1 (352) 642-4699

Email: support@roylia.store

Customer Service Hours

Monday – Saturday: 9:00 AM – 6:00 PM

Sunday: Closed

Public Holidays: Closed