Privacy policy

At Roylia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, create an account, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you make a purchase, contact us, or create an account, we may collect:

Full Name

Billing Address

Shipping Address

Email Address

Phone Number

Payment Information (processed securely by third-party payment providers)

Order History

Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

IP Address

Browser Type

Device Information

Operating System

Pages Visited

Time Spent on Our Website

Referral Source

Cookies and Similar Tracking Technologies

This information helps us improve website performance, enhance user experience, and maintain website security.

How We Use Your Information

We use your information to:

Process and fulfill your orders.

Send order confirmations and shipping updates.

Provide customer support.

Respond to inquiries and requests.

Improve our products, website, and services.

Personalize your shopping experience.

Prevent fraud and unauthorized transactions.

Send promotional emails and special offers (only if you have opted in).

Comply with legal obligations and enforce our policies.

Cookies and Tracking Technologies

Roylia uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences.

Maintain your shopping cart.

Analyze website traffic.

Improve website functionality.

Deliver relevant content and promotions.

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

Roylia does not sell, rent, or trade your personal information.

We may share your information only with trusted third-party service providers when necessary to:

Process secure payments.

Deliver your orders.

Provide customer support.

Operate and maintain our website.

Prevent fraud.

Comply with legal requirements.

These service providers are required to protect your information and use it solely for providing services on our behalf.

Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we use industry-standard security measures, no method of electronic transmission or online storage can be guaranteed to be completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

Fulfill your orders.

Provide customer support.

Meet legal and tax obligations.

Resolve disputes.

Enforce our agreements and policies.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information.

Correct inaccurate information.

Request deletion of your personal information.

Restrict or object to certain processing activities.

Withdraw consent where applicable.

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or integrate third-party services such as payment processors and shipping providers.

Roylia is not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we learn that such information has been collected, we will promptly delete it.

Changes to This Privacy Policy

Roylia reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with a revised Effective Date. Your continued use of our website after any updates constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Business Name: Art Dreams LLC

Store Name: Roylia

EIN Assigned: 33-2170119

Home Address:
4901 Seminary Rd
Alexandria, VA 22311
United States

Company Address:
904 Woodson Rd A
Baltimore, MD 21212
United States

Phone: +1 (352) 642-4699

Email: support@roylia.store

Customer Service Hours

Monday – Saturday: 9:00 AM – 6:00 PM

Sunday: Closed

Public Holidays: Closed